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The Shipping Policy
We ship all orders across India using reliable logistics services to ensure safe and timely delivery. Orders are typically processed and dispatched within 1–3 business days (Monday to Saturday, excluding public holidays) after successful payment confirmation. Pre-order, made-to-order, or temporarily out-of-stock items may require additional processing time, which will be clearly indicated on the relevant product page. We use secure packaging to protect your items during transit.
There are no additional shipping charges applied to any order, regardless of value, weight, destination, or location within India. This includes deliveries to metro cities, Tier-2 and Tier-3 locations, North-East states, Jammu & Kashmir, and remote or rural areas. Cash on Delivery (COD) is available in most pin codes with no extra handling fee. At checkout, you will see the estimated delivery timeline based on your pin code, and a tracking number will be sent via email and SMS once your order is dispatched.
Estimated delivery times (after dispatch) are as follows:
- 2–4 business days for most metro cities and major urban areas
- 4–7 business days for Tier-2 and Tier-3 cities
- 7–10 business days for remote, hilly regions, North-East states, and islands (including Andaman & Nicobar)
These timelines are approximate and may vary slightly due to external factors such as weather conditions, festivals, public holidays, high seasonal demand, address inaccuracies, or recipient unavailability. We will notify you via email or SMS in case of any significant delay.
We are committed to ensuring a smooth delivery experience. However, we are not responsible for delays or issues arising from courier-related challenges, incorrect delivery information provided by the customer, or unforeseen events beyond our control. In the rare case of a lost, damaged, or undelivered package, we will investigate promptly and offer a full refund or reshipment at our discretion. For any questions regarding your order or shipping, please contact our support team at [support@sonish.co.in] or via WhatsApp. Thank you for shopping with us!
Let me know if you’d like to add details (e.g., international shipping notes, return policy link, or specific email/WhatsApp), shorten any part, or make further adjustments!